03/07/1989 (34 ans)
Nationalité Malagasy
Fiancé
Permis A,B
CV créé le :
18/02/2023
CV modifié le :
24/08/2023
Dernière connexion :
24/08/2023
Coordonnées
**** *****
***************
Adresse :
*** **** ******** ***** ********** *** *********
Email :
*****************@*****.***
Tél. :
************
Port. :
*************
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till now, Confirmé
Référence : 616380
Expériences Professionnelles
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janv. 2021
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till now
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NY ANTSIKA HOTEL
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* Operated guests' check ins and outs as smoothly and quickly as possible
* Took all initiatives to solve guests' requests and complaints in a timely
manner.
* Ensured that guests' feedback always reached the reception's supervisor, and
was acted on.
* Created a follow-up email flow that doubled the amount of positive reviews
received on Google and TripAdvisor.
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janv. 2020
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BASIC SAFETY ENEM MAHAJANGA
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janv. 2019
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Maritime Security ENEM MAHAJANGA
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janv. 2018
déc. 2019
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Customer Service
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WEBHELP
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* Made everything possible to listen the guest request and offer a service to solve
it by reaching the personal and collective purpose
* 2018 M/S MELISSA -DECK HAND (OS)
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janv. 2016
déc. 2017
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Housekeeping Cleaner
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ANTAFONDRO LODGE HOTEL
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* Cleaning Vacant room (bring the linen to the machine clean and to dry it)
* Making sure that everything in the room guest is in order (toilet items, towel,..)
* Having a checklist (food in refrigerator, check the other materials for the
availability during the days guest)
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Diplômes et formations
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sept. 2008
août 2011
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Bepc technique
- BEP
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Lycée technique professionnel
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Compétences
Excel, MS Word
Compétences linguistiques
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Important
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CV actualisé il y a plus de 6 mois, certaines informations peuvent ne pas être à jour.
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